>They've already screwed up and screwed people over publicly dozens of times.
Dozens of times means absolutely nothing considering the billion that uses them.
Do you many how many thousands of times banks and insurance companies actually screw people -- and yet nobody bats an eye?
Besides the big assumption is that this is due to PayPals incompetence or malice, and not due to BS regulations (that anybody else will have to follow too).
They probably mean either big screw ups, or hundreds of thousands of little ones. Eg, trying to circumvent banking laws, allowing donations to the KKK while refusing to cater to wikileaks, seizing funds from well known legitimate businesses, UX anti patterns (eg fake endorsements from the site), Braintree not understanding why you'd want to use CSP to stop someone stealing credit card details, etc.
I don't want to victim blame, but if you work in tech, and still involve PayPal in your business in any way you shouldn't be surprised about the outcome. Use Stripe, use GoCardless. Paypal Has To Go®.
And I think that "shouldn't be surprised" is what ultimately threatens to kill Paypal.
I wouldn't ever use Paypal as a primary or exclusive channel for a startup, and I'm not alone. It may not become publicly hated, but if companies end up too scared to give it traffic, it will still die.
Younger kids might not remember how incredibly painful it was to do credit card transactions in the 1990s. It wasn't just filling out a form or getting a bank to agree to it. Being told "monitor what your users upload in exchange for 3%" would have been something to kill for.
Dozens of times means absolutely nothing considering the billion that uses them.
Do you many how many thousands of times banks and insurance companies actually screw people -- and yet nobody bats an eye?
Besides the big assumption is that this is due to PayPals incompetence or malice, and not due to BS regulations (that anybody else will have to follow too).