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My point was that in most cases, a company couldn't care less what someone they've never heard of emails then and proudly declares that that company has lost their business forever.

Now, this might be a difference. If you're a current or previous customer, it might warrant a reply e-mail. If you're in charge of large purchasing decisions, you might get a personal phone call. If you're Paul Graham, you might actually get a CEO to respond to you.

You should absolutely vote with your wallet, you are entirely within your rights to e-mail them and complain, but I think that it's like spitting into a swimming pool - unless a lot of people do it*, change will not happen.

Or unless you're, say, King Kong. I assume you are not.



There was nothing proud about my email. I enjoy a diverse ecosystem, and am saddened to lose an option, but I place ethics first.

My message to them may or may not be heard, and may or may not play any part in changing their approach. Your message to me, on the other hand, had a definite negative effect, and for no purpose.




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