I like the overall theme behind your design. Yet the site feels clumsy to navigate. The layout does not seem to follow some sort of grid. The links are far apart. The short about you have to the left of the site describing what you do looks like a wall of text. Dunno. It makes it look amateurish. Something not good when your product is security.
So much, in fact, that when I saw your pricing I had to do a double take. Eight hundred dollars a month for a service when the site looks amateurish?
I don't mean to humiliate you publicly. But you must look into that. It doesnt look right.
Heh, it takes a lot more than that to humiliate me, and we appreciate the feedback. I assure you we aren't amateurs; certainly not in the security space.
We're working on a redesign, but I'm sure if you asked any of our customers about our internal design (which does follow a grid and was sort of a v2 of our external design) they'd say they were pretty happy with it thus far. Doesn't mean it can't improve, of course. Design is incredibly important to us and we're always working on making it better.
But I assure you we're looking into the external design and making it even cleaner than it already is.
I know you guys are not amateurs, and that's why I feel so bad about the whole thing.
I wouldn't call the service expensive or cheap. In security, price is not important. People will pay anything to be and feel secure. But the whole secure thing must start from the image you convey. You must refactor the design. The logo is cute, the colors are nice. But it doesn't affirm what you just told me up there: that you guys are not amateurs.
Shoot me an email (on my profile). I'd like to talk to you about it privately.
So much, in fact, that when I saw your pricing I had to do a double take. Eight hundred dollars a month for a service when the site looks amateurish?
I don't mean to humiliate you publicly. But you must look into that. It doesnt look right.