In my experience, the hiring managers have been the problem, not HR. I've been very frustrated by my managers' attitudes and expectations when trying to hire folks for my team. They've rejected resumes against my recommendations. And after interviews, they've declined to offer jobs to people that I thought would be great fits. And then they continue to complain to their managers that we just aren't getting quality candidates. Not true!!! And again, this is not HR. . .these are the hiring managers.