Great software is that which solves your business problem.
If not "punt to a human", what's the solution? We've already seen that giving users a free-form text box is a cure worse than the disease. Do you analyze every country's address scheme and make a dynamic form that covers all the cases? (worse IMO - it's not going to cover all the cases, and it's going to be even more infuriating for users when it goes wrong. See the Jersey example in another comment) Some wizard solution that I can't think of? Saying this approach is "lazy" is all well and good, but do you have a positive proposal?
If not "punt to a human", what's the solution? We've already seen that giving users a free-form text box is a cure worse than the disease. Do you analyze every country's address scheme and make a dynamic form that covers all the cases? (worse IMO - it's not going to cover all the cases, and it's going to be even more infuriating for users when it goes wrong. See the Jersey example in another comment) Some wizard solution that I can't think of? Saying this approach is "lazy" is all well and good, but do you have a positive proposal?